Shipping policy

Shipping Policy

Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Shipping times may vary depending on the carrier, destination, and order volume. Once your order ships, you will receive tracking information when available.

Calibrae Skin is not responsible for carrier delays, incorrect shipping addresses entered at checkout, lost packages marked as delivered, or weather-related delays.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at calibraeaestheticmedicine@gmail.com.

At this time, select products may also be available for local pickup at:

Calibrae Institute of Aesthetic Medicine
3343 Valley Pike, Suite 400
Winchester, VA 22602

Please wait until you receive confirmation that your order is ready before arriving for pickup.